"We love how user-friendly Ranch Bookings is for our clients. Our guests have told us that they loved how they could book without worrying about time zones or phone calls because they can do it all themselves.
They can even hold a room while they check flights, and book it later without me having any stress on my side about the room being available since it automatically expires the hold if they don’t complete their booking in the allotted time!
All my staff can log in and see the upcoming guests, and I can make their login securely separate to my own so that staff can’t access or change data. I love how easy it is to change rates with the system and look back at trends. Most of all, I love how much our sales have increased since we started using Ranch Bookings, especially in the market of people 18-35 yrs old who hate making phone calls and prefer to be independently booking themselves.
I can’t imagine running our business without Ranch Bookings now, just the time it saves literally reduces the need for a whole employee. Thank you Ranchbookings team!!!"
In the online world of potential guests wanting instant information about prices, dates, and availability, we feel that having an online booking platform is vital. Potential guests can find all the information they need to make an informed decision about packages, prices, and available dates instantly.
From our experience, this guest-driven approach creates a more educated potential guest who we then have to spend less time with on the phone or via email educating them about the guest ranch experience. This frees us up to do all the many other tasks required of a ranch owner/operator.
Our guests have said they love being able to book on their own time schedule and see all the options laid out before them.
"The Guest Ranch industry is a small industry competing with giants like cruise companies, Disney adventures, and huge all-inclusive resorts all around the world.
Our industry does great marketing/PR/advertising with relatively little money, it is when our customers try to book with us that the big guys beat us... until Ranch Bookings came along."
I am still in the learning/setting up phase but so far I can tell it will save our reservations team so much time by being more efficient and storing the information we need. And further down the line as we get more used to using the system it will make internal communications at the ranch much easier and make booking more clear and simple for our guests!
Stephanie Geary - Lost Valley Ranch
“We use Ranch Booking to manage Red Rock Ranch customer’s total experience from initial web searches to their final booking. Ranch Booking allows a Red Rock Customer to search many options, select potential dates and finally; receive a customized quote for their Ranch Vacation.”
“I had been toying with the idea of an on-line booking system for a while. It was something that guests and phone reservations were continually asked me about. After polling other ranches, RanchBooking’s name kept coming up. So, here we are working through our first year with them.
First all of, Steve and Matt truly know customer service and are incredibly available for questions via phone and email (even on the weekend)! The system is easy to use and I feel more and more confident as I work in it and lastly, but most importantly, we have had multiple reservations that have come organically from RanchBooking-can’t beat that!”
Megan Dugan - Tumbling River Ranch